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Salesforce Summer ’08 Delivers Additional New Features for Salesforce Content

Salesforce Summer ’08 delivers additional new features for Salesforce Content including:

  • Global Availability – Recognizing that it is becoming increasingly important for businesses of all sizes to work with companies across the globe, salesforce.com is making Salesforce Content now available in all supported 15 languages. Users can now tap into the power of multi-language search to find relevant materials, no matter where they are or what language they speak.
  • Content Analytics – Content Analytics ends the guessing game when it comes to the effectiveness of corporate materials. Usage metrics can now effectively be tracked to determine the most frequently used content among sales reps, marketers and other users. Based on the data gathered from dashboards and reports, the documents, presentations and other materials in Salesforce Content are optimized for maximum effect.

The second pillar in salesforce.com’s collaboration applications is Salesforce Ideas, an entirely new type of application that enables customers to tap into the innovative power of their customer, partner or employee communities by allowing them to post, discuss, and vote on ideas.

Leveraging the power of Force.com Platform-as-a-Service, Salesforce Ideas makes it easy to manage top ideas from inception to implementation. Since its release, Salesforce Ideas has enabled companies to effectively engage with their internal and customer communities. With the release of Salesforce Summer ’08, companies can capture the unique perspective of their partner community by including Salesforce Ideas in the Salesforce Partner Portal.

With Salesforce Summer ’08, Salesforce Ideas benefits from additional new features including:

  • Multiple Communities – This new feature enables companies to create multiple communities in order to better organize and segment the ideas coming from different groups, and provide participants with a forum to engage with the specific communities that most apply to them.
  • Customizable Ideas – With Salesforce Summer ’08, users can customize fields in Salesforce Ideas and expose data directly to the original posting. Closely integrated with the Force.com Platform-as-a-Service, Customizable Ideas also allows users to set up validation rules, workflows and Apex triggers off keywords alerting companies to relevant conversations taking place within their communities. With Customizable Ideas, companies can monitor and respond more effectively to the demands of their communities.

Salesforce for Google Apps – First Cloud Computing Suite for Business Productivity. In April of 2008, salesforce.com and Google came together to announce their second joint product, Salesforce for Google Apps, an entirely new way for business professionals to communicate, collaborate, and work together in real time over the Web.

A simple, yet powerful combination of essential applications for business productivity (email, calendaring, documents, spreadsheets, presentations, instant messaging) and CRM (sales, marketing, service and support, partners), Salesforce for Google Apps offers a complete way for businesses to harness the power of cloud computing without the cost and complexity of managing hardware or software infrastructure.

Availability
Salesforce Summer ‘08 is available immediately to all salesforce.com subscribers. Salesforce Content is available at $35 per user, per month. Salesforce Ideas is currently available for customer, partner, and employee communities. It is included with all CRM editions for internal use, with the exception of Group Edition, at no additional cost. For additional employees, Ideas Only licenses can be purchased for $5 per user, per month.

For customers and partners accessing Salesforce Ideas through the portal, standard portal pricing applies. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. /PR

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